Connect the drive to the computer again.Īuto-Unlock Drive Details (Enable and Disable).Click Close and exit WD Security to keep password protection on.Īnswer ID 21880: Steps to Safe Eject and Remove an External USB Drive on Windows or macOS.Entering the password on this screen will Remove the password that was just created.The Remove password option is selected by default in this screen.The drive will auto-unlock when connected to a computer with the same local user name.
Verify Password by entering the same password again.Įnter a Password Hint that will help remember the password if forgotten. The password can have a maximum of 25 characters. THE DRIVE WILL NEED TO BE ERASED BEFORE IT CAN BE USED AGAIN.Īnswer ID 4677: Invalid Password or Forgotten Password Message on WD Security Tech Support cannot recover and password. WD Security uses the set password to lock and unlock the drive.Īll of the data will be lost if the password is forgotten. Set a password and protect the data on the drive.
